BMW of South Albany

617 Route 9W Directions Glenmont, NY 12077

  • Sales: (888) 542-9066
Info

Dealer Rater - Customer Reviews

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Stephen Struss
a month ago
Perfect experience from beginning to end. First time buying a car from a dealership and Bill Asprion made it the easiest process from first phone call to pickup of vehicle. He is very easy to work with, not pushy and made the whole process very easy for my father and I. I would highly recommend Bill and Capital Cities to anyone looking for a great car and great service. A++
Jazzking22
a month ago
What a great dealership and Phil Jordan was great to work with. He was very friendly and professional. Phil took his time and dealt directly with my wife and really made sure she was in the drivers seat so to speak with the purchasing process because he knew the car was for her. The overall experience was a great one and I would look to get another vehicle from them in the near future.
Kate Gargiulo
a month ago
Lauren Bachner
3 months ago
Working with Capital Cities Imported Cars was a pleasure. They asked me what type of car I was looking for and if I had any requests- as in must have. I was looking at the Tiguan and the Jetta wagon. The sales rep pointed out to me that the wagon would be lower. ( I have dogs that I travel with a lot and ease of entry and exit is a major factor). I was able to trial fit the crate in the car- they were very accommodating to my idiosyncracies. The paperwork was seamless. I didn't wait for hours to get an okay on the sale like you have to go through at some other dealerships. The overall experience was outstanding. I would certainly recommend them to friends and family.
Marietta Velvis
3 months ago
Great service. Straight forward answers. Good information. Thorough run-through of the car's technology before and after the sale. Shown a lot of respect by the salesperson, Ryan. (Not always the case at other dealerships.)
This is our 2nd purchase from Capital Cities and can recommend the service and staff.
Douglas Kirkpatrick
4 months ago
THE BEST BMW DEALERSHIP IN THE AREA!!!!!

I have had multiple BMWs thru the years and recently bought my first from Capital Cities. Jay Violette (sales) provided the best car buying experience I have ever had. From the first phone call to recent service visits, my expectations have been surpassed on every front.
I highly recommend them for both price and their obvious commitment to quality service.
If you have never owed a BMW (new or CPO), or feel like other BMW dealerships have not met your needs, give Jay a call and let him show you what a dealership that cares can do! DK
Michael Futia
4 months ago
Another wonderful experience! This was our third Volkswagen purchase from Capital Cities in the last 8 years and I'm sure there will be more to come in the future. With our most recent purchase our salesman (Dan Stein) went out of his way to find the car we wanted and it is perfect! It has always been a pleasant and stress free buying experience and all of our cars have been dependable, reliable, and well taken care of by the service department. I don't think we'd buy from anywhere else. We can't wait to benefit from the AWD of our new Tiguan this winter. Thanks Dan!
Anthony Cinque
4 months ago
I just had a great experience purchasing my third BMW from Capital Cities. I always deal with Jay and he is great, I called him up, told him what I was looking for and one week later he had the car there. Their customer service and service department is also great, always very accommodating. I would recommend Capital Cities to anyone and hope to purchase many more cars from there in the future
Jason Valentine
4 months ago
Great experience at Capital Cities. I worked with Jay Violette who provided top notch customer service and made me a great offer on a new 328d Xdrive lease. He even picked me up from the site where I turned in my old lease. I never felt pressured like you do at other dealerships...I would highly recommend Capital Cities to anyone shopping around.
Jack Pivar
4 months ago
I have been dealing with the people at Capital Cities for over 15 years. I find them to be helpful, honest and a pleasure to do business with. Jim Baker is one of the best.
Jazzking22
a month ago
What a great dealership and Phil Jordan was great to work with. He was very friendly and professional. Phil took his time and dealt directly with my wife and really made sure she was in the drivers seat so to speak with the purchasing process because he knew the car was for her. The overall experience was a great one and I would look to get another vehicle from them in the near future.
BMW of South Albany